Appointment and Cancellation Policy
In the event of cancellation of the appointment by the client or the therapist refund would be initiated in accordance with the below mentioned policy.
- There will be strict confidentiality of the conversation had with the therapist and information will not be shared without informed consent from the client except in the presence of a risk of self or other harm.
- Advance online payment is mandatory prior to consultation
- Cancellations made upto 48 hours prior will be fully refunded.
- Upto 24 hours prior , we would be able to accommodate a request for only rescheduling the booked appointment. No cancellation can be accepted post that.
- In the case an appointment is rescheduled by the patient or by the therapist the same appointment policy will be applicable to the new session slot.
- No refunds will be made on missing of an appointment.
- The Client understands that the therapy session will last 45 min & if he/she is late to the appointment, he/she will still have to end the session at the allotted time.
- In case of a policy violation by the client, the centre cannot be held responsible for the same.
- Let us work together with mutual respect & sensitivity.
- The therapist reserves the right to request a rescheduling of the appointment in case of emergency.
- We request you to kindly not argue regarding last minute cancellations for ANY reason as the appointment policy would be strictly followed irrespective of the reason for cancellation.
- By clicking accept, the client is agreeing to the above stated terms & stipulations regarding the services he/she shall receive.