01. There will be strict confidentiality of the conversation had with the therapist and information will not be shared without informed consent from the client except in the presence of a risk of self or other harm.
02. Advance online payment is mandatory prior to consultation
03. Cancellations made up-to 48 hours prior will be fully refunded.
04. Up-to 24 hours prior , we would be able to accommodate a request for only rescheduling the booked appointment. No cancellation can be accepted post that.
05. In the case an appointment is rescheduled by the patient or by the therapist the same appointment policy will be applicable to the new session slot.
06. No refunds will be made on missing of an appointment.
07. The Client understands that the therapy session will last 45 min & if he/she is late to the appointment, he/she will still have to end the session at the allotted time.
08. In case of a policy violation by the client, the center cannot be held responsible for the same.
09. Let us work together with mutual respect & sensitivity.
10. The therapist reserves the right to request a rescheduling of the appointment in case of emergency.
11. We request you to kindly not argue regarding last minute cancellations for ANY reason as the appointment policy would be strictly followed irrespective of the reason for cancellation.
12. By booking the appointment, the client is agreeing to the above stated terms & stipulations regarding the services he/she shall receive.